Frequently asked questions
- Contact Dutchie Support
- How do I upload a photo ID at checkout?
- How can I request and confirm a refund for my order?
- Why was I charged a different amount than what was shown at checkout?
- What information can I find on the Dutchie dispensary menu?
- How do I place an order as a guest?
- How do I locate a dispensary using Dutchie?
- Can Dutchie ship my order to me?
- How to select your delivery address on your Dutchie account
- How to get your brand or producer photos and details onto Dutchie dispensary menus
- Error when placing your order
- "Email Already in Use" error
- Error received when entering my address
- Connect your Hypur account to Dutchie
- Use filters to search for products on a menu
- How do I apply Alpine IQ awards at checkout?
- How do I apply Springbig or Sprout rewards on Dutchie?
- What payment methods do dispensaries accept?
- Locate specials on the Dutchie menu
- Report security concerns