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  1. Dutchie Consumer Help Center
  2. Other questions
  3. Frequently asked questions

Frequently asked questions

  • Contact Dutchie Support
  • How to get the best answers from the Dutchie Chatbot
  • How do I upload a photo ID at checkout?
  • How can I request and confirm a refund for my order?
  • Why was I charged a different amount than what was shown at checkout?
  • How do I place an order as a guest?
  • How do I locate a dispensary using Dutchie?
  • Can Dutchie ship my order to me?
  • Manage my notification preferences and unsubscribe from dispensary specials in my Dutchie Account
  • How to select your delivery address on your Dutchie account
  • Get notified by Dutchie when a product is back in stock at my dispensary
  • Use filters to search for products on a menu
  • Error when placing your order
  • "Email Already in Use" error
  • Error received when entering my address
  • Connect your Hypur (POSaBIT Pay) account to Dutchie
  • How do I apply Alpine IQ awards at checkout?
  • How do I apply Springbig rewards on Dutchie?
  • What payment methods do dispensaries accept?
  • Report security concerns
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