How can I request and confirm a refund for my order?

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How to request an order refund

If you wish to have a recent order refunded, reach out to the dispensary.

All order refunds are managed by the dispensary you ordered from.

Order refund process

To receive an update on your refund, reach out to the dispensary. 

All payments and refunds are processed directly through the dispensary.

In most cases, refunds can take 3 to 5 days to appear in your account, but may take up to 10 days. We recommend reaching out to the location you ordered from and asking them to explain their refund process.

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