Common address-related errors
If you received an error when entering your address, follow these steps to verify your address and successfully place your order.
Note: If you have a Dutchie account, log in to autofill your information, including your address.
- Don't forget to click "Save" after entering your address. Failing to save your information may result in an error code banner at the top of the page, and a red box around the address section, including a red error message inside the address box.
- If your address is outside a dispensary's delivery area, you will receive an error message inside the address field. Call the dispensary for more details.
- If your address is not registered on Google as a residence, you may be prompted to confirm that your address is a residence. Click "Yes" if the address provided is a residence to proceed with your order. The dispensary may contact you if they have any issues delivering your order.
- If your address does not appear in the Google drop-down menu as an option, or if after selecting your address it populates with a slightly different option that does not match your address, you may need to report the address as missing on Google.