Reach out to the dispensary immediately
If you wish to cancel or change an existing Dutchie order, reach out directly to the dispensary as soon as possible. Note: your order may have been processed, or it may be out for delivery, and you may not be able to change or cancel it.
How do I start a refund for an order that has already been paid for?
To receive a refund for an order that has already been paid for using an online payment processor, such as Pay by Bank, reach out to the dispensary. The dispensary is responsible for all refunds.