How can I cancel or change an existing Dutchie order?

If you wish to cancel or change your order after it has been placed, please reach out to the dispensary directly. 

Please reach out to the dispensary as soon as possible, as orders are processed quickly. Your order may already have been processed or is out for delivery. 

If you cannot reach the dispensary directly, please contact Dutchie support so we can help locate alternative contact information for the dispensary. We are here to help!

I have already paid for my order, how do I receive a refund?

To receive a refund for an order that has already been paid for using an online payment processor such as Pay by Bank, please reach out to the dispensary directly, as they are responsible for all refunds.