Order Confirmation Text Messages
Information on dutchie's notification process
After ordering, you will receive a text message to let you know that your order has been successfully submitted to the dispensary. The text message will also include your order number.
- Please note that dispensaries with 24-hour ordering may not confirm your order until they open the shop.
If the dispensary has any questions or concerns about your order, they will likely call you before you head in. You will receive another text message once your order has been put together by the dispensary.
For dutchie account holders, your ready for pickup confirmation will send an additional order summary email to your email address as well! Be sure to check your promo, spam, and junk folders if you do not receive your email. "Flag" or "star" the messages in your email app for faster access next time! When you pick up your order, click the link in the email.
Didn't receive any notifications? Check the "Hours and more" link at the top of the dispensaries menu for more information on pickup and delivery hours and options. Or, reach out to Support for more information or to check to make sure we have your contact information correct on your order!